SmartSwitch is the trusted transaction switching service designed for the healthcare ecosystem. By connecting medical schemes, pharmacy benefit managers (PBMs), and pharmacies nationwide, we ensure that every claim, authorization, and benefit transaction flows instantly, securely, and accurately together with other data services such as electronic script management and more.
For businesses, this means less friction, more efficiency, and stronger customer trust.
Benefits for your Business
Instant Connectivity
Linked to all pharmacies, SmartSwitch ensures your transactions are processed in real time, reducing delays and improving customer satisfaction.
Operational Efficiency
Automate claim switching and benefit verification, cutting down on manual processes and administrative overhead.
Cost Savings
Self-managed and developed technology reducing management and design costs.
Scalable Integration
Whether you’re a medical scheme, PBM, or healthcare provider, SmartSwitch integrates seamlessly with your existing systems.
Data Security & Compliance
Built with industry-leading standards, SmartSwitch ensures sensitive medical and financial data is protected and compliant with regulations.
Business Insights
Access transaction analytics that help you identify trends, optimise processes, and make smarter decisions.
Who we serve
Medical Schemes
Simplify claims management and data services that improve a member experience with connected Service Providers.
PBMs
Seamless integration to PBM rules, adjudications with detailed provider response messages to Service Providers.
Professional Service providers
Multiple claim transaction management integrations to Providers reducing queues and enhancing member experience.
Healthcare Businesses
Gain efficiency, compliance, and trust through reliable switching.